Shipping time is 2–4 business days. We aim to ship every parcel within 24 hours on weekdays.
When the item leaves the warehouse, you get an email with a tracking number.
The details from our delivery page, set out so you can find them.
We aim to ship all parcels within 24 hours on weekdays. During busy periods there may be delays. Shipping time after that is 2–4 business days with your local provider.
Delivery costs €9. Shipping is free on orders over €69.
If you do not collect the order within the collection period, typically 10 days, the parcel is returned to us. A new shipping fee of €9 is charged for a refund. This also applies if you did not receive a notification. Your shipping provider treats tracking as the customer's responsibility.
Austria, Belgium, Croatia, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Italy, Netherlands, Poland, Portugal, Spain
If the order has not left the warehouse, we can usually change the address. Email info@nailster.com as soon as you can. Once the parcel is with the carrier, change the address with them.
Contact our customer service team by email or phone. We can often ship your order with a faster carrier or arrange same-day pickup.
One of us is holding your parcel. We treat it like our own.
Emil, warehouse · Hørning
A confirmation arrives in your inbox straight away.
From the warehouse in Hørning, on weekdays.
You get an email when the parcel leaves the warehouse.
With your local delivery provider.
Questions about products, orders and how to use them — written from what customer service actually hears.
Call or email us. We’re available Monday–Thursday 08:00–16:00 and Friday 08:00–15:00 CET, and typically reply by the end of the day.
info@nailster.com · +45 70 60 57 37