Pink Polka Look – Gel Polish Look by Nailster

Your parcel leaves us the same day — usually before lunch.

Shipping time is 2–4 business days. We aim to ship every parcel within 24 hours on weekdays.

When the item leaves the warehouse, you get an email with a tracking number.

2–4 business days
Delivery time
€9
Delivery cost
Free
Orders over €69
24 h
Dispatch on weekdays
€9
Fee if uncollected
PRICES

What delivery costs.

Delivery
€9
Delivery
€9
Free shipping
Orders over €69
Free shipping
Orders over €69
Uncollected parcel
A new shipping fee of €9 if the parcel is returned to us
Uncollected parcel
A new shipping fee of €9 if the parcel is returned to us
Express delivery
Arranged on request — contact us
Express delivery
Arranged on request — contact us

Questions about delivery.

The details from our delivery page, set out so you can find them.

How fast do you ship?

We aim to ship all parcels within 24 hours on weekdays. During busy periods there may be delays. Shipping time after that is 2–4 business days with your local provider.

What does delivery cost?

Delivery costs €9. Shipping is free on orders over €69.

What if I do not collect the parcel?

If you do not collect the order within the collection period, typically 10 days, the parcel is returned to us. A new shipping fee of €9 is charged for a refund. This also applies if you did not receive a notification. Your shipping provider treats tracking as the customer's responsibility.

Which countries do you ship to?

Austria, Belgium, Croatia, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Italy, Netherlands, Poland, Portugal, Spain

Can I change the address after I order?

If the order has not left the warehouse, we can usually change the address. Email info@nailster.com as soon as you can. Once the parcel is with the carrier, change the address with them.

I need it fast — what can we do?

Contact our customer service team by email or phone. We can often ship your order with a faster carrier or arrange same-day pickup.

One of us is holding your parcel. We treat it like our own.

Emil, warehouse · Hørning

ORDER FLOW

From order confirmation to the parcel at your door.

You place the order

00:00

A confirmation arrives in your inbox straight away.

We pack and ship

Within 24 h

From the warehouse in Hørning, on weekdays.

Tracking number

Next step

You get an email when the parcel leaves the warehouse.

The parcel arrives

2–4 days

With your local delivery provider.

The answer may already be in our FAQ

Questions about products, orders and how to use them — written from what customer service actually hears.

Write to us — we are real people

Call or email us. We’re available Monday–Thursday 08:00–16:00 and Friday 08:00–15:00 CET, and typically reply by the end of the day.

info@nailster.com · +45 70 60 57 37