Customer Service

Our team is here to help

When you shop with Nailster, you deserve world-class customer service. Whether you need guidance, advice, or have a question about your order, our team is here to help. We are committed to giving you the best possible customer experience and making sure your inquiry is handled quickly and efficiently.

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Livechat
Chat with us
Chat directly with our customer service team right here on our website, in your local language.
Replies within 1 business day
Email
info@nailster.com
We typically reply to emails within one business day in your local language.
Email us
Closed now · opens at 08.00
Phone
+45 70 60 57 37
The phone line is open Monday–Thursday 08:00–16:00 and Friday 08:00–15:00 CET
We can assist you in Danish and English by phone
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Address
Nailster A/S
Nydamsvej 2
8362 Hørning
Denmark
CVR: DK-38788493
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If possible, please include photos in your first email to us. This often helps us handle your request much faster.

You might find your answer here

We’ve already answered most common questions.

Early Bird · 287 – Gel Polish by Nailster, image 6
FAQ

Frequently Asked Questions

You may be able to find the answer to your question in our FAQ. We’ve created it based on the questions our customer service team most often receives from customers, so there’s a good chance you’ll find the help you need there.

If you’d like to view the full list of frequently asked questions, you can find it here. If you still can’t find the answer you’re looking for, please don’t hesitate to contact us — we’ll be happy to help!

Read our full FAQ
Returns

Returns

If you would like to return your items, you can find more information on our returns page. You can also purchase a return label there.

Go to returns page
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Find us

Nailster A/S

Nydamsvej 2
8362 Hørning
Denmark
CVR: DK-38788493

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4.8 / 5 · 250,000+ customers
Free shipping above €69
365-day returns
Fast delivery 2–4 business days